EXPERIENCE
About Me
I am passionate about making computers and products easy for people to use through UX strategy, research, and design. My fascination with human cognition, neuropsychology, and the social sciences fuels my passion for user experience, which applies these disciplines to the design of software and products. I thrive on challenging, complex problems that require interdisciplinary insights, applying advanced technologies such as augmented reality, virtual reality, speech, AI, and machine learning to develop new and innovative ways of solving real world problems and improving quality of life.
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My objective is to have a leadership role with a forward thinking company that understands the importance of creating exceptional, easy to use, and world class experiences for its customers. I would strategically guide the company to adopt modern approaches to user experience, by building a collaborative and supportive team environment that fosters creativity, design thinking, user research, rapid prototyping, and iterative design.
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FOUNDER AND CXO
Stone User Experience
2008-2018
Providing user experience design consulting services including UX strategy, research, requirements definition, design, and evaluation. Identify the best strategies to produce the biggest impact for customers and end users. Manage UX teams and software development partners using an agile process to produce high quality, usable, and pleasing solutions to complex problems. Detailed project descriptions can be found in the portfolio section.
PRINCIPAL, USER EXPERIENCE RESEARCH AND DESIGN
United Sciences
2012 - 2014
Transformed a prototype laser ear scanner into an easy-to-use market-ready device that audiologists use to make custom hearing devices. Introduced a user-centered research and design methodology to all aspects of product development, including hardware and industrial design, information visualization, and software development. Conducted contextual research, stakeholder interviews, and user studies to inform product requirements and design. Worked with industrial designers and 3D imaging experts to create and patent innovative UI concepts. Lead a team of 15 developers on software development portals for varied user groups including product manufacturers, distributors, and clinicians. Served as a primary client liaison between GN Otometrics and United Sciences. Developed training videos and user manuals, and lead training sessions. Hired UX team to support efforts, including UX designers, visual designers, interactive video specialists, and user researchers. Served on the Leadership Team.
USER EXPERIENCE DESIGN DIRECTOR
User Insight
2006-2008
Led design teams providing design consulting to clients of User Insight. Interpreted user experience research findings to translate results into actionable design recommendations. Managed and directed designers to ensure high quality design recommendations. Primary point of contact with clients.
USER EXPERIENCE SPECIALIST
Glenayre
2002-2006
Introduced user-centered design into the company's formal development process. Responsible for design, prototyping, specification, and user acceptance testing of all end-user facing products including speech driven voice user interfaces, touch-tone driven telephony user interfaces, web-based graphical user interfaces, and video user-interfaces for 3G cell phones with video displays.
SENIOR USABILITY ENGINEER
iXL
1998-2001
Led design teams in requirements definition, design, specification, and prototype development of user interfaces in the travel, business to business, and telecommunications industries. Developed wireframe prototypes in Dreamweaver. Worked closely with graphic designers and creative directors to ensure usable translations of the wireframes into visually appealing designs. Conducted usability tests and heuristic evaluations of web interfaces. Developed standard practices for the Information Architecture department.
COGNITIVE ENGINEER
NCR Human Interface Technology Center
1994-1998
Early adopter of user-centered design methodology. Applied new technologies, such as AI, computer vision, speech recognition, handwriting recognition, and touch screens, to create new and usable ways of interacting with computers. Created a speech interface to a smart form, enabling users to enter travel and entertainment expenses into a spreadsheet using speech. Conducted user needs assessment, requirements definition, design, and user testing for divisions of NCR.
HUMAN FACTORS ENGINEERING ASSOCIATE
US WEST Advanced Technologies
1992-1993
UX design and evaluation of interactive television applications and cell phones. Designed several interfaces for entering text into the television through a remote control.